Performance Pledge
This performance pledge outlines the various services provided by the office, including response times and the responsible persons for each task. It helps ensure timely and efficient delivery of services.
| Services | Response Time (Per Transaction) | Responsible Persons |
|---|---|---|
| Preparation for Certified Copies of Resolutions and Ordinances | 30 minutes | Garry A. Cabotaje, Geraldine L. Tampos, Ma. Victoria M. Lapitan |
| Preparation for SP Clearance | 1 hour | Garry A. Cabotaje, Paul Jefferson F. Abangan, Johnna S. Tabra |
| Preparation and Composition of the Minutes of the Session | Within 3 days after every session | Garry A. Cabotaje, Geraldine L. Tampos |
| Preparation and Composition of Calendar of Business | 1-3 days before the session | Garry A. Cabotaje, Ma. Victoria M. Lapitan |
| Drafting of Resolutions and Ordinances | Within 3 days after every session | Garry A. Cabotaje, Geraldine L. Tampos |
| Finalizing the Text of all Approved Ordinances and Resolutions | Within 3 days after every session | Garry A. Cabotaje |
| Composition of all Communications | 20 minutes per document | Garry A. Cabotaje |
| Records Keeping | Filed within the day | Geraldine L. Tampos, Johnna S. Tabra, Ma. Victoria M. Lapitan |
| Legislative Tracking/Records Retrieval | 20 minutes | Geraldine L. Tampos |
| Preparation and Conduct of Public Hearing | 1 week before the scheduled hearing | Garry A. Cabotaje, Geraldine L. Tampos, Johnna S. Tabra, Ma. Victoria M. Lapitan, Paul Jefferson F. Abangan |
| Conduct of Committee Hearings | On the date scheduled | Committees on various areas (e.g., Agriculture & Food, Ethics, etc.) |
| Preparation of Vouchers of Vice Mayor, SP Secretary, and SP Members | 1 hour | Johnna S. Tabra |
| Receiving of Documents | 5 minutes | Geraldine L. Tampos, Ma. Victoria M. Lapitan |
| Distribution of Copies of All Approved Resolutions and Ordinances | Within 3 days upon reproduction of copies | Geraldine L. Tampos, Paul Jefferson F. Abangan |
| Assist in the Proceedings of the Regular Sessions of the Sanggunian | On the regular session schedule | Garry A. Cabotaje, Geraldine L. Tampos |
| Submission of Other Required Reports to Agencies and LGU Offices | On or before deadline | Garry A. Cabotaje, Geraldine L. Tampos, Johnna S. Tabra, Ma. Victoria M. Lapitan, Paul Jefferson F. Abangan |
| Processing of Documents for Payment (Voucher, PR, POW) | Within 2 days | Johnna S. Tabra |
Citizen’s Charter: Issuance of Certified Photocopies of Resolutions and Ordinances
This section provides a detailed guide for the issuance of certified photocopies of resolutions and ordinances to the public.
Availability of Service:
- Days: Monday-Friday
- Time: 8:00 AM β 5:00 PM
- Who May Avail: The general public
- Requirements: Written request
Steps Involved:
| Step | Activity | Duration of Activity (Under Normal Circumstances) | Person in Charge | Forms Used | Fees | Signatories | Location |
|---|---|---|---|---|---|---|---|
| 1 | Request in writing and advise client to pay certification fee to the cashier | 1 minute | Garry A. Cabotaje, Geraldine L. Tampos, Ma. Victoria M. Lapitan | None | None | None | SP Office, Ground Floor, Legislative Building |
| 2 | Pay to the cashier | 10 minutes | Emma P. Saycon, Dennis V. MontaΓ±ez | O.R. | Php 65.00 per document | Emma P. Saycon, Cherry T. Claramon | Treasurerβs Office, Ground Floor, City Hall Bldg. |
| 3 | Present O.R. to receiving staff | 20 minutes | Geraldine L. Tampos, Ma. Victoria M. Lapitan | None | None | Garry A. Cabotaje | Ground Floor, Legislative Building |
| 4 | Claim the document | 10 minutes | Geraldine L. Tampos, Ma. Victoria M. Lapitan | None | None | Client | Ground Floor, Legislative Building |
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