Office of the City Legal Officer – External Services
1. Filing of Administrative Complaints
For the filing of administrative complaints against Government officials or employees.
- Office or Division: Office of the City Legal Department
- Classification: Simple
- Type of Transaction: G2C – Government to Citizen
- Who may avail: All citizens
Checklist of Requirements:
| Requirements | Where to Secure |
|---|---|
| Original copy & 3 photocopies of: | |
| Complaint – Affidavit | Client |
| Supporting Documents / Records | Client |
Client Steps and Agency Actions:
| Client Steps | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
|---|---|---|---|---|
| 1. Submit the required documents to the receiving section | 1. Receive the required documents and check for completeness | None | 20 minutes | Receiving Clerk, City Legal Services |
Total Processing Time: 20 minutes
2. Request for Free Legal Advice
The City Legal Services provides free legal advice to City constituents. The client will register and be interviewed by the receiving clerk. A legal assistance assessment form will be given to the client, and the form will help the Assistant Legal Officer refer the client to the appropriate lawyer.
- Office or Division: Office of the City Legal Department
- Classification: Complex
- Type of Transaction: G2C – Government to Citizen
- Who may avail: City Constituents
Checklist of Requirements:
| Requirements | Where to Secure |
|---|---|
| Supporting documents related to the legal assistance needed | Client |
Client Steps and Agency Actions:
| Client Steps | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
|---|---|---|---|---|
| 1. Registration in the Legal Assistance log | 1.0 Referral of assignment | None | 5 minutes | Receiving Clerk, City Legal Services |
| 2. Filling up of Legal Assistance form | 2.0 Interview of client | None | 10 minutes | Legal Researcher, City Legal Services |
| 2.1 Refer to designated officer for assignment | None | 5 minutes | Receiving Clerk, City Legal Services | |
| 2.2 Evaluation of request | None | 10 minutes | Assistant City Attorney, Designated Officer | |
| 2.3 Simplification of facts and issues | None | 30 minutes | Attorney, City Legal Services | |
| 2.4 Rendering of legal advice | None | 30 minutes | Assigned Lawyer, City Legal Services |
Total Processing Time: 1 hour & 30 minutes