Facts of a person’s birth, marriage, and death shall be registered within the 30-day reglementary period, except for marriage (with Marriage License), which must be registered within 15 days.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Simple
Type of Transaction: Government to Citizen (G2C)
Who may avail:
Document Owner
Hospitals and Birthing Centers
Funeral Homes
Solemnizing Officers
DSWD Personnel
Document Type | Form & Supporting Documents | Where to Secure |
---|---|---|
Live Birth | – Certificate of Live Birth – Form No. 102 (Rev. Aug. 2016) – Affidavit to Use the Surname of the Father (AUSF) for illegitimate children born after March 18, 2024 – Official Receipt (AUSF – ₱200.00, Affidavit Fee – ₱50.00) | Hospital, Birthing Center, Midwife, LCR Office |
Marriage | Certificate of Marriage – Form No. 97 (Rev. Aug. 2016) | Solemnizing Officer, LCR Office |
Fetal Death | Fetal Death Certificate – Form No. 103A (Rev. Jan. 1993) | Hospital, Birthing Center, Midwife, LCR Office |
Death | Death Certificate – Form No. 103 (Rev. Jan. 1993) | Hospital, Funeral Homes, LCR Office |
Client Steps | Agency Actions | Fees to be Paid | Processing Time | Responsible Personnel |
---|---|---|---|---|
1. Submit duly filled out form at Counter 4 | 1.0 Check document completeness 1.1 Assign registry number 1.2 Secure Civil Registrar’s signature | As applicable (see above) | 10 minutes | Jehans Capada – Registration Officer I Alternates: Janine Suarez – Assistant Reg. Officer (Counter 2) Claire Repunte – Reg. Officer II (Counter 3) Angelita Generale – City Civil Registrar Grace Marquez – Reg. Officer IV Eva Laput – Reg. Officer III |
2. Receive registered document | 2.0 Release of document | None | 15 minutes | Jehans Capada – Registration Officer I |
AUSF: ₱200.00
Affidavit Fee: ₱50.00
(Applicable only for illegitimate children born after March 18, 2024)
Facts of a person’s birth, marriage, and death that were not registered within the reglementary period shall avail of this service.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Highly Technical
Type of Transaction: Government to Citizen (G2C)
Who may avail:
Owner of the document
Father, mother, or guardian desiring to register birth, death, fetal death, or marriage at place of occurrence
No. | Requirement | Where to Secure |
---|---|---|
1 | Accomplished Certificate of Live Birth (COLB) – 4 copies (black ink only) | OCCR, Hospital, Clinic, Health Institutions |
2 | Affidavit of Delayed Registration (back side of COLB) – 4 copies | OCCR, Hospital, Clinic, Health Institutions |
3 | Negative Certification of Birth (PSA) | Philippine Statistics Authority (PSA) |
4 | Negative Certification of Birth (Local) | Local Civil Registrar |
5 | Any two documentary evidence showing child’s name, date/place of birth, and parents’ names: Baptismal Certificate, School Records (Form 137E), Income Tax Return of Parents (showing child’s name), Insurance Policy, Medical Records, Voter’s Certification, PhilHealth MDR | Church, School, Company, GSIS/SSS/PhilHealth or Insurance Company, Hospital/Clinic, COMELEC, PhilHealth |
6 | Certificate of Residency | Barangay Hall |
7 | Unedited 2×2 picture (white background, taken within 3 months) – 2 copies | Photo Studio |
8 | National ID of applicant and parents (optional for ages 0-1 year) | PSA-PhilSys |
9 | Affidavit of two disinterested persons who witnessed or knew the birth | Law Office |
10 | Marriage Certificate of applicant and parents | Local Civil Registrar |
11 | Self-affidavit certifying the veracity of supporting documents | OCCR |
12 | For non-marital children availing R.A. 9255 / Acknowledgment under Civil Code: a) AUSF executed by mother/guardian (0-6 yrs) b) AUSF with attestation of mother/guardian (7-17 yrs) c) AUSF executed by child (18+ yrs) | OCCR or Law Office |
13 | Personal appearance of: a) 18 years old and above b) Parents or judicial guardians (for marital minor applicants) c) Mother only (for non-marital minor applicants) | – |
14 | If one parent is a foreigner: a) Marriage Certificate of parents b) Birth Certificate of parents c) Valid Passport or BI Clearance Certificate or ACR I-Card of foreign parent | Local Civil Registrar, Department of Foreign Affairs |
No. | Requirement | Where to Secure |
---|---|---|
1 | Duly accomplished Municipal Form 103 (4 copies) | OCCR |
2 | Negative Certification of Death (PSA) | PSA Outlet or City of Naga BREQS Outlet |
3 | Negative Certification of Death (Local) | OCCR |
4 | Burial Permit | Office of the City Treasurer |
5 | Certificate of Death | Parish where mass was celebrated |
6 | Medical Certification (if applicable) | Hospital |
7 | Affidavit for Delayed Registration of Death | OCCR / Law Office |
No. | Requirement | Where to Secure |
---|---|---|
1 | Accomplished Municipal Form No. 97 (4 copies) | OCCR |
2 | Negative Certification of Marriage (PSA) | PSA Outlet or City of Naga BREQS Outlet |
3 | Negative Certification of Marriage (Local) | OCCR |
4 | Copy of unregistered Certificate of Marriage | OCCR |
5 | Document or Birth Certificate of children showing date & place of marriage | Parish, Office of the Mayor, Trial Court |
6 | Affidavit for Delayed Registration of Marriage | OCCR / Law Office / LCRO |
Client Steps | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
---|---|---|---|---|
1. Submit all required documents at Counter 2 or 3 | 1.0 Receive and check document completeness 1.1 Issue Order of Payment if documents complete 1.2 Start processing request | None | 20 minutes | Janine Suarez, Asst. Registration Officer (Counter 2) Claire Repunte, Reg. Officer II (Counter 3) Alternates: Jehans Capada, Reg. Officer I (Counter 4) Yvonne Sasan, Admin Aide I (Counter 6) |
2. Pay fees at Cashier Section showing Order of Payment | 2.0 Accept payment based on Order of Payment | ₱250.00 (within city) ₱500.00 (out of town) ₱80.00 Certified True Copy | 15 minutes | Cashier CTO-Cashier Section 1-5 |
3. Return to OCCR for final processing | 3.0 Check Official Receipt 3.1 Client signs prepared Municipal Form 3.2 Advise client to come back after 10-day posting (per A.O. No. 1, Series 1993, Rule 13) Registration starts next day | None | 10 minutes + 10 days posting | Janine Suarez, Asst. Reg. Officer Claire Repunte, Reg. Officer II |
Within city: ₱250.00
Out of town: ₱500.00
Certified True Copy: ₱80.00
An act allowing illegitimate children to use the surname of the father.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Simple
Type of Transaction: Government to Citizen (G2C)
Who may avail:
The person himself/herself, if 18 years old and above
Father and mother
No. | Requirement | Where to Secure |
---|---|---|
1 | Certificate of Live Birth (COLB) of the child – PSA copy | PSA Outlet or City of Naga BREQS Outlet |
2 | Affidavit of Admission of Paternity (for children born Aug. 3, 1988 and after) / Affidavit of Acknowledgement (on or before Aug. 2, 1988) | OCCR |
3 | Affidavit to Use the Surname of the Father (AUSF) – for illegitimate children born after March 18, 2004: – Executed by Mother for child 0-6 years old – Executed by Child & Mother for child 7-17 years old – Executed by the Person if 18 years old and over | OCCR |
4 | Valid ID of parents and/or child | GSIS, SSS, Philhealth, Pag-ibig, Company ID, National ID, other government IDs |
5 | Any document showing the last name of the father, such as but not limited to: – Baptismal Certificate – Immunization Card / Medical Records – School Records | Church, Hospital/Clinic/Health Institutions, School |
Client Steps | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
---|---|---|---|---|
1. Submit all required documents to Counter 3 or Counter 4 for initial assessment | 1.0 Receive documents, check for completeness 1.1 Issue Order of Payment after document verification 1.2 Start processing request | None | 20 minutes | Claire Repunte (Reg. Officer II) Counter 3 Jehans Capada (Reg. Officer I) Counter 4 |
2. Pay required fees at Cashier Section by showing Order of Payment | 2.0 Accept payment based on Order of Payment 2.1 Issue Official Receipt | – Acknowledgement: ₱200.00 – RA 9255: ₱200.00 – Affidavit Fee: ₱50.00 – Birth Certificate: ₱80.00 | Cashier CTO-Cashier Section 1-5 | |
3. Return to OCCR staff for document processing | 3.0 Check Official Receipt 3.1 Register Affidavits in Legal Instrument Book 3.2 Prepare Certificate of Live Birth with annotation for Acknowledgement/RA 9255 | None | 10 minutes | Claire Repunte, Jehans Capada |
4. Claim prepared documents and endorsement letter for mailing to PSA Manila | 4.0 Release endorsement letter to PSA Manila and annotated Certificate of Live Birth to client | None | 10 minutes | Claire Repunte, Jehans Capada, Angelita Generale (City Civil Registrar) |
Legitimation of children by subsequent marriage of parents.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Simple
Type of Transaction: Government to Citizen (G2C)
Who may avail: The person himself if 18 years old and over, father & mother
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
---|---|
Submit 1 original & 2 photocopies of the following: | |
1. Certificate of Live Birth (COLB) of child – PSA copy | Philippine Statistics Authority (PSA) / City of Naga BREQS and other outlets |
2. Affidavit of Legitimation signed by both parents | OCCR |
3. Affidavit of Admission of Paternity (Aug. 3, 1988 and above) / Affidavit of Acknowledgement (on or before August 2, 1988) | OCCR |
4. CENOMAR of parents | Philippine Statistics Authority (PSA) / City of Naga BREQS and other outlets |
5. Certificate of Marriage of Parents – PSA copy | Philippine Statistics Authority (PSA) / City of Naga BREQS and other outlets |
6. Death Certificate of deceased parents if applicable | Philippine Statistics Authority (PSA) / City of Naga BREQS and other outlets |
7. Valid ID of parents | UMID ID, COMELEC ID, Philhealth ID, National ID and other valid IDs |
8. Any document showing the last name of the father, such as but not limited to: • Baptismal Certificate • Immunization Card / Medical Records • School Records | Church Hospital / Clinic / Health Institutions School |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Submit the required documents to Counters 3 & 4 for initial assessment and verification. | 1.0 Receive the required documents and check for completeness 1.1 Issue the Order of Payment after all required documents were submitted 1.2 Start processing the request. | None | 20 minutes | Claire Repunte Jehans Capada Alternate: Eva Laput |
2. Pay the required fees at the Cashier Section by showing the Order of Payment. | 2.0 Accept the payment based on the Order of Payment 2.1 Issue the Official Receipt | Legitimation – P200.00 Affidavit Fee – P50.00 | 10 minutes | Cashier CTO – Cashier Section |
3. Go back to the OCCR staff for processing of the documents. | 3.0 Check the Official Receipt 3.1 Register the Affidavit of Legitimation in Legal Instrument Book 3.2 Prepare the COLB for annotation | None | 10 minutes | Claire Repunte Jehans Capada |
4. | 4.0 Mail to PSA Manila | P145.00 (subject to change based on courier rate) | 2 days 23 hours 10 minutes | |
5. Wait | 5.0 Advise client to secure a PSA copy of the annotated COLB after 2 to 3 months | None | 10 minutes | Claire Repunte Jehans Capada |
TOTAL: P395.00
PROCESSING TIME: 3 days
Marriage License is a mandatory document to be secured by individuals who wish to get married.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Highly Technical
Type of Transaction: Government to Citizen (G2C)
Who may avail: Couples who are both/either is a resident of City of Naga, Cebu
REQUIREMENTS | WHERE TO SECURE |
---|---|
1. Duly filled out hand-written Application for Marriage License – Municipal Form No. 90 (Form No. 2), Revised January 2007 – 1 original copy | OCCR |
2. Certificate of Compliance on Pre-Marriage Orientation and Certificate of Marriage Counseling (for applicants 25 years old and below) with attached Official Receipt of P150.00 | Office of the City Population Officer – Vicente Mendiola Center for Health |
3. Certificate of Live Birth (PSA copy) | PSA / City of Naga BREQS Outlet |
4. Certificate of No Record of Marriage (CENOMAR) | PSA Outlet / City of Naga BREQS Outlet |
5. Barangay Certificate of Residency or Voter’s Certificate | Barangay Hall / COMELEC |
6. Advice of Parents (for applicants 21–25 years old); Consent of Parents (for 18–20 years old) | Local Civil Registrar |
7. Valid ID of applicants and parents (if applicable) | Government or Private Institutions |
8. Community Tax Certificate (CEDULA) – Original | City Treasurer’s Office / Barangay Hall |
9. Death Certificate of spouse (for widow/widower) | PSA / Local Civil Registrar |
10. Certificate of Legal Capacity to Contract Marriage (for foreigners) | Diplomatic or Consular Office in the Philippines |
11. Passport (for foreigners) | Foreigner Applicant |
12. Divorce Decree (in English version, for divorced foreigners) | Foreigner Applicant |
13. Naturalization Papers (for naturalized foreigners) | Foreigner Applicant |
14. Certificate of Finality of Annulment (for annulled marriages) | Court |
15. Certificate of Marriage with annotation (for annulled marriages) | PSA |
16. Certificate of Registration of Court Decree (for annulled marriages) | Local Civil Registrar |
17. Affidavit of Explanation (if there are discrepancies in the documents) | Law Office |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Submit the duly filled out application and complete documents to Counters 2 or 3 for initial assessment and verification. | 1.0 Receive and assess documents 1.1 Issue Order of Payment 1.2 Start processing | None | 20 minutes | Janine Suarez, Assistant Registration Officer (Counter 2) Claire Repunte, Reg. Officer II (Counter 3) Alternate: Jehans Capada, Reg. Officer I (Counter 4) |
2. Pay the required fee at the City Treasurer’s Office – Cashier Section by presenting the Order of Payment. | 2.0 Accept payment 2.1 Issue Official Receipt | Filipino: Foreigner: | 10 minutes | Cashier – CTO Cashier Section |
3. Return to OCCR staff and present the Official Receipt for processing. | 3.0 Check Official Receipt 3.1 Interview applicants 3.2 Prepare Municipal Form No. 90, Advice/Consent Form (as applicable) | None | 30 minutes | Janine Suarez, Claire Repunte, Jehans Capada, Angelita Generale – OCCR |
4. Review and sign Application for Marriage License and applicable Advice/Consent Form. | 4.0 Advise applicants of 10-day posting period (Rule 48 of A.O. 1 s. 1993) 4.1 Post application for 10 days 4.2 Prepare and sign the Marriage License | P2.00 (Accountable Form No. 54) | 3 minutes + 10 days + 10 minutes | Janine Suarez, Claire Repunte, Jehans Capada |
5. Claim the Marriage License | 5.0 Release the Marriage License | None | 5 minutes | Janine Suarez / OCCR Staff |
TOTAL FEES:
Filipino Applicants: P195.00
Foreigner Applicants: P1,095.00
TOTAL PROCESSING TIME: 10 days, 1 hour, 18 minutes
This serves clients with court decisions on the correction of entry/entries concerning the status of a person such as Adoption, Annulment of Marriage, Legal Separation or Declaration of Nullity of Marriage, and Presumptive Death.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Simple
Type of Transaction: Government to Citizen (G2C)
Who may avail: Document owner
REQUIREMENTS | WHERE TO SECURE |
---|---|
1. Finality | Judicial Office or Court where the case is filed |
2. Petition | Judicial Office or Court |
3. Decision | Judicial Office or Court |
4. Certificate of Registration of Court Decree | Local Civil Registrar where the court is functioning |
5. Certificate of Authenticity | Local Civil Registrar where the court is functioning |
6. Valid ID | Government Agencies |
COURT DECREE / ORDER | FEE (PHP) |
---|---|
Adoption | 500.00 |
Annulment of Marriage / Legal Separation / Declaration of Absolute Nullity of Marriage | 1,500.00 |
Court Order of Correction of Entry on Civil Registry Documents | 200.00 |
Presumptive Death | 1,500.00 |
Naturalization | 1,000.00 |
Voluntary Emancipation of Minors | 300.00 |
Judicial Determination of Paternal Affiliation | 300.00 |
Custody of Minors and Guardianship | 300.00 |
Recognition or Denial of Natural Children | 300.00 |
Registration of Foreign Decree by Adoption | 1,000.00 |
Aliases | 2,000.00 |
Oath of Allegiance of Naturalized Filipino Citizen | 500.00 |
Voluntary Renunciation of Citizenship | 1,000.00 |
Other Court Decrees / Orders for registration or annotation | 300.00 |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Submit the required documents to the Registration Officer III for assessment and verification. | 1.0 Receive and check documents for completeness 1.1 Issue Order of Payment if complete 1.2 Start processing | None | 20 minutes | Eva R. Laput, Reg. Officer III – OCCR Alternate: Angelita C. Generale, City Civil Registrar – OCCR |
2. Pay the required fees at the Cashier Section by presenting the Order of Payment. | 2.0 Accept payment 2.1 Issue Official Receipt | Refer to fee table above | 10 minutes | Cashier – CTO Cashier Section |
3. Return to OCCR staff for document processing. | 3.0 Check Official Receipt 3.1 Register the Court Decree in the Registry of Court Decrees 3.2 Prepare the Certificate of Live Birth, Death, or Marriage with annotation | None | 10 minutes | Eva R. Laput, Reg. Officer III – OCCR |
4. Claim the prepared document and endorsement letter for mailing to PSA Manila. | 4.0 Release the documents for PSA endorsement | None | 10 minutes | Eva R. Laput / OCCR Staff |
TOTAL FEES: Refer to fee list above
TOTAL PROCESSING TIME: 50 minutes
Any person who was born, married, or died in the City of Naga, Cebu and duly registered in our office may request for a transcription from the registry books or a certified true copy of the Certificate of Live Birth, Death, or Marriage.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Simple
Type of Transaction: Government to Citizen (G2C)
Who may avail: An individual person, document owner, resident or non-resident of City of Naga, or duly authorized representative
REQUIREMENTS | WHERE TO SECURE |
---|---|
1. Valid I.D. of the document owner (Original) | GSIS, SSS, Pantawid, OSCA, COMELEC, PhilSys, and other government agencies |
2. Authorization Letter / Notarized SPA (Original with 3 original signatures), if requester is other than the owner. Must include valid ID of owner (1 photocopy) and representative (original). | Owner of the Document |
3. Baptismal / Marriage / Death Certificate (for non-record cases – Original) | Church |
4. Affidavit of Kinship (for the closest surviving relative of the document owner) | Law Office |
5. Court Order or Letter Request (with investigative or subpoena powers clearly stating the purpose) | Court or Government Agency |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Proceed to Counters 1 or 5 and present required identification/documents. | 1.0 Interview the client and search data in the database or registry book. 1.1 Issue the Order of Payment 1.2 Start processing the request | None | 10 minutes | Counter 1: Carmen Encarguez (Admin. Aide I) – OCCR Counter 5: Maria Carmela E. Baricuatro (Admin. Aide I) – OCCR Alternate Counters: Janine Suarez, Claire Repunte, Jehans Capada, Yvonne Sasan |
2. Pay the required fees at the Cashier Section by showing the Order of Payment. | 2.0 Accept payment based on Order of Payment 2.1 Issue Official Receipt | ₱50.00 – Certified True Copy / Transcription ₱30.00 – Documentary Stamp | 10 minutes | Cashier – CTO Cashier Section 1–5 |
3. Return to OCCR for processing of the requested document. | 3.0 Check the Official Receipt 3.1 Print the civil registry document 3.2 Sign the document | None | 25 minutes | Same personnel as above including: Angelita Generale (City Civil Registrar), Grace Marquez (Reg. Officer IV), Eva Laput (Reg. Officer III), Claire Repunte (Reg. Officer II) |
4. Claim the civil registry document. | 4.0 Release the civil registry document | None | 5 minutes | Assigned staff at Counters 1–6 |
TOTAL FEES: ₱80.00
TOTAL PROCESSING TIME: 50 minutes
(R.A. 9048 allows the City Civil Registrar to change a person’s first name in the COLB without a judicial order.)
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Highly Technical
Type of Transaction: Government to Citizen (G2C)
Who may avail:
A person of legal age (18 years old and above) with direct and personal interest in the record.
Owner of the record
Owner’s spouse, children, parents, brothers, sisters, grandparents, guardian, or any other person duly authorized by law or by the owner
No. | Requirement | Where to Secure |
---|---|---|
1 | PSA and Local copy of Certificate of Live Birth (COLB) | PSA / City of Naga BREQS and other outlets |
2 | NBI and Police Clearance with A.K.A. statement and Barangay Clearance | NBI Office, Police Station, Barangay Hall |
3 | Publication in Local Newspaper or newspaper clippings (once a week for two consecutive weeks) (National Newspaper for Migrant Petition) | Publishing Company / Newspaper |
4 | Affidavit of Publication by the Publisher | Publishing Company / Newspaper |
5 | At least two (2) supporting documentary evidences where correction is based, such as: – Baptismal Certificate – If married, Marriage Certificate – Voter’s Registration Record – Transcript of Records (TOR) – Form 137 – PhilSys ID | Church, PSA, COMELEC, Schools, Fixed Registration Center, Gaisano South, Colon Cebu City |
6 | Certificate of Employment with no pending administrative case (if employed) or Affidavit of Unemployment (if unemployed) | Employer / Document Owner |
7 | Special Power of Attorney (SPA) – if Petitioner is not of direct or personal interest | Law Office |
Step | Client Actions | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
---|---|---|---|---|---|
1 | Submit required documents to Registration Officer III for initial assessment and verification | 1.0 Receive documents, check completeness 1.1 Issue Order of Payment if all documents submitted 1.2 Start processing request | None | 30 minutes | Eva Laput (Reg. Officer III) Alternates: Angelita Generale (City Civil Registrar), Claire Repunte (Reg. Officer II) |
2 | Pay required fees at Cashier Section by showing Order of Payment | 2.0 Accept payment based on Order of Payment 2.1 Issue Official Receipt | – P3,000.00 (Service Fee for Migrant Petition) – P1,000.00 | 10 minutes | Cashier CTO – Cashier Section 1-5 |
3 | Return to OCCR staff | 3.0 Check Official Receipt 3.1 Prepare OCCR Petition Paper for client review and signature 3.2 Prepare Notice for Publication and other documents | None | 5 minutes + 30 minutes | Eva Laput (Reg. Officer III) |
4 | Get Notice of Publication | 4.0 Release Notice of Publication 4.1 Advise client to publish for 2 consecutive weeks and return with proof | None | 5 minutes | |
5 | Submit proof of publication (Affidavit and clippings) to OCCR | 5.0 Receive and review proof of publication 5.1 Evaluate petition and render decision | None | Within 5 working days from receipt of Affidavit of Publication | Angelita Generale (City Civil Registrar) |
6 | Wait feedback from OCCR staff | 6.0 Forward petition to PSA Manila for CRG’s action | None | Refer to PSA Citizen’s Charter (approx. 6 months) | Angelita Generale (City Civil Registrar) |
6.1 | Receive action taken by Civil Registrar General (CRG) | None | 10 minutes | Eva Laput (Reg. Officer III) | |
6.2 | Inform client about status of petition from PSA | None | Day after receipt of approval | Eva Laput (Reg. Officer III) | |
7 | Go back to OCCR | 7.0 Issue Order of Payment | None | 5 minutes | Eva Laput (Reg. Officer III) |
8 | Pay required fees at Cashier Section by showing Order of Payment | 8.0 Accept payment based on Order of Payment 8.1 Issue Official Receipt | – P300.00 (Finality) – P80.00 (Civil Registry Document) | 10 minutes | Cashier CTO – Cashier Section |
9 | Return to OCCR for processing and release of Certificate of Finality and annotated civil registry document | 9.0 Check Official Receipt 9.1 Issue Certificate of Finality and annotated civil registry document 9.2 Forward approved petition with finality and certified true copies to PSA Provincial Office | None | 5 minutes + 30 minutes (average twice/month) | Eva Laput (Reg. Officer III) |
Correction of clerical or typographical error/s in any entry/ies in civil registry documents, except for changes in sex, age, nationality, and status.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Highly Technical
Type of Transaction: Government to Citizen (G2C)
Who may avail:
Any person of legal age with direct and personal interest
Owner of the document
Owner’s spouse, children, parents, siblings, grandparents, guardians, or duly authorized representatives
REQUIREMENTS | WHERE TO SECURE |
---|---|
1. PSA and Local copy of the erroneous document (Birth, Death, or Marriage Certificate) | PSA / City of Naga BREQS or Local Civil Registrar |
2. Two (2) supporting documents where the correction will be based on, such as: Baptismal Cert., PhilSys ID, Voter’s Record, Parents’ Birth/Marriage Cert., Siblings’ Birth Cert., Marriage Cert. of petitioner (if married), Child’s Birth Cert. (if applicable) | Church, PSA, COMELEC, Schools, Fixed Registration Center (3rd Flr., Gaisano South, Colon, Cebu City) |
3. Valid IDs of the document owner | GSIS, SSS, PhilHealth, Pag-IBIG, Company ID, PhilSys, etc. |
4. Special Power of Attorney (SPA) – if petitioner is not directly related to the record | Law Office |
5. Other supporting documents required depending on the kind of error | Client |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Submit required documents to Registration Officer III | 1.0 Review and assess documents 1.1 Issue Order of Payment 1.2 Start processing | None | 30 minutes | Eva Laput, Reg. Officer III Alternate: Angelita Generale, Claire Repunte |
2. Pay fees at the Cashier Section | 2.0 Accept payment 2.1 Issue Official Receipt | ₱1,000.00 ₱500.00 (Service Fee for Migrant Petition) | 10 minutes | Cashier, CTO Section 1–5 |
3. Return to OCCR | 3.0 Check OR 3.1 Prepare Petition Paper 3.2 Post for 10 days 3.3 Evaluate Petition and render decision | None | 30 minutes + 10 days + 1 working day | Eva Laput / Angelita Generale |
4. Claim the acted Petition | 4.0 Release petition 4.1 Forward to PSA-OCRG (Manila) 4.2 Receive CRG decision 4.3 Inform client | None | 10 minutes + 6 months average wait + 10 minutes feedback | Eva Laput, Angelita Generale |
5. Return to OCCR for processing of Certificate of Finality | 5.0 Issue Order of Payment | None | 5 minutes | Eva Laput |
6. Pay required fees at Cashier | 6.0 Accept payment 6.1 Issue OR | ₱300.00 (Finality) ₱80.00 (Registry Document) | 10 minutes | Cashier, CTO Section |
7. Return to OCCR for release of Finality and Annotated Document | 7.0 Check OR 7.1 Issue Finality and Annotated Document 7.2 Forward to PSA Provincial Office | None | 5 minutes + 30 minutes average | Eva Laput |
TOTAL FEES: ₱1,380.00
+ ₱500.00 Service Fee for Migrant Petition (if applicable)
TOTAL PROCESSING TIME: 6 months, 27 days, 2 hours and 25 minutes
Covers correction of clerical error/s in the Certificate of Live Birth (COLB) such as the day and month in the date of birth or sex, without the need of a judicial order.
Office or Division: Office of the City Civil Registrar (OCCR)
Classification: Highly Technical
Type of Transaction: Government to Citizen (G2C)
Who may avail:
For correction of day/month: Legal-age owner, spouse, children, parents, siblings, grandparents, guardians, or authorized person
For correction of sex: Only the owner personally
REQUIREMENTS | WHERE TO SECURE |
---|---|
1. COLB – PSA and Local Copy | PSA / City of Naga BREQS / Local Civil Registrar |
2. Form 137 (Earliest school records) | School |
3. Medical Records (for date of birth correction) OR Medical Certification stating no sex change/transplant (for sex correction) | City Health Office |
4. Baptismal Certificate | Church |
5. Certificate of Employment (no pending admin case) OR Affidavit of Unemployment | Employer / Law Office |
6. NBI and Police Clearance with A.K.A. | NBI Office / Police Station |
7. Newspaper Publication (2 weeks) | Local or National Newspaper |
8. Affidavit of Publication | Newspaper |
9. Marriage Certificate and Child’s Birth Certificate (if married) | Local Civil Registrar |
10. Voter’s Registration Record | COMELEC |
11. PhilSys ID | PSA / City of Naga BREQS |
12. Other documents as required by the registrar | Client |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Submit required documents for initial assessment | 1.0 Check completeness 1.1 Issue Order of Payment 1.2 Start processing | None | 30 minutes | Eva Laput (Reg. Officer III) Alternates: Angelita Generale, Claire Repunte |
2. Pay at Cashier Section | 2.0 Accept payment 2.1 Issue Official Receipt | ₱3,000.00 ₱1,000.00 (Migrant Petition) | 10 minutes | Cashier, CTO Section 1–5 |
3. Return to OCCR | 3.0 Check OR 3.1 Prepare Petition Paper 3.2 Prepare Notice for Publication | None | 5 minutes + 30 minutes | Eva Laput |
4. Receive Notice of Publication | 4.0 Release Notice 4.1 Advise client to publish & return proof | None | 5 minutes | Eva Laput |
5. Submit Proof of Publication | 5.0 Review Affidavit and clippings 5.1 Evaluate Petition and render decision | None | 10 minutes + 5 working days | Eva Laput / Angelita Generale |
6. Wait for CRG Action | 6.0 Forward to PSA Manila 6.1 Receive CRG action 6.2 Inform client of status | Refer to PSA Charter | 6 months avg + 10 minutes | Angelita Generale / Eva Laput |
7. Return for Finality Payment | 7.0 Issue Order of Payment | None | 5 minutes | Eva Laput |
8. Pay at Cashier | 8.0 Accept payment 8.1 Issue OR | ₱300.00 (Finality) ₱80.00 (Registry Document) | 10 minutes | Cashier, CTO Section |
9. Return to OCCR for release | 9.0 Check OR 9.1 Release Certificate of Finality & Annotated Document 9.2 Forward to PSA Provincial Office | None | 5 minutes + 30 minutes avg (twice/month) | Eva Laput / Angelita Generale |
TOTAL FEES: ₱3,380.00
Add: ₱1,000.00 (Service Fee for Migrant Petition, if applicable)
TOTAL PROCESSING TIME: 6 months, 2 weeks, 6 days, 2 hours and 35 minutes