This section provides a detailed guide for the issuance of certified photocopies of resolutions and ordinances to the public.
| Step | Activity | Duration of Activity (Under Normal Circumstances) | Person in Charge | Forms Used | Fees | Signatories | Location |
|---|---|---|---|---|---|---|---|
| 1 | Request in writing and advise client to pay certification fee to the cashier | 1 minute | Garry A. Cabotaje, Geraldine L. Tampos, Ma. Victoria M. Lapitan | None | None | None | SP Office, Ground Floor, Legislative Building |
| 2 | Pay to the cashier | 10 minutes | Emma P. Saycon, Dennis V. Montañez | O.R. | Php 65.00 per document | Emma P. Saycon, Cherry T. Claramon | Treasurer’s Office, Ground Floor, City Hall Bldg. |
| 3 | Present O.R. to receiving staff | 20 minutes | Geraldine L. Tampos, Ma. Victoria M. Lapitan | None | None | Garry A. Cabotaje | Ground Floor, Legislative Building |
| 4 | Claim the document | 10 minutes | Geraldine L. Tampos, Ma. Victoria M. Lapitan | None | None | Client | Ground Floor, Legislative Building |
CITIZEN’S CHARTER
| STEPS | Activities | Duration of Activity (Under Normal Circumstances) | Person in Charge | Forms used | Fees | Signatories | Location | |
| Aplicant/Client | Service Provider | |||||||
| 1 | Request in writing with advise client to pay certification fee to the cashier | Receive request and advise client to pay certification fee to the cashier | 1 minute | Garry A. Cabotaje Geraldine L. tampos Ma. Victoria M. Lapitan | None | None | SP Office, Ground Floor Legislative Building | |
| 2 | Pay to the cashier | Receive payment and issue Official Receipt (O.R.) | 10 minutes | Emma P. Saycon Dennis V. Montañez | O.R. | Php. 65.00 per document | Emma P. Saycon Cherry T. Claramon | Treasurer’s Office, Ground Floor, City Hall Bldg. |
| 3 | Present O. R. to receiving staff | Reproduce the document and certifiy | 20 minutes | Geraldine L. Tampos Ma. Victoria M. Lapitan | None | Garry A. Cabotaje | Ground Floor, Legislative Building | |
| 4 | Claim the document | Have the client signed in the logbook before releasing the document | 10 minutes | Geraldine L. Tampos Ma. Victoria M. Lapitan | NOne | Client | Ground Floor, Legislative Building | |